Billing & Invoice Processing / Email Support
- 1 month ago
- Billing & Invoice Processing
- Long Term
This project supports reservation and fleet management operations for a car rental service provider. The selected team will handle backend workflows including reservation data management, billing verification, and fleet usage tracking.
The scope of work includes reviewing reservation details, validating billing records, and ensuring that rental charges are aligned with vehicle usage and contractual terms. The team will also manage mileage verification, fuel data reconciliation, and damage claim documentation.
Agents will be required to work on internal systems to update transaction details, resolve discrepancies, and maintain accurate operational records. The process may involve both inbound support (for issue resolution and coordination) and non-voice tasks such as data processing and reporting.
Accuracy and attention to detail are critical, as the process directly impacts billing integrity and operational efficiency. The primary objective is to streamline rental operations, minimize billing errors, and maintain reliable fleet data through structured support processes.
Skills required
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BPO Company's bids
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$600.00
0 Bids
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