Business Customer Support (Voice Process)
- 1 month ago
- Customer Support
- Long Term
This engagement focuses on delivering professional voice-based customer support for business clients. Agents will handle inbound calls from users requiring assistance with account-related issues, subscription plans, billing queries, and product guidance.
The role includes troubleshooting common problems, guiding customers through processes, and ensuring a smooth support experience. Agents are expected to understand business customer needs, navigate CRM and support tools efficiently, and maintain accurate call documentation.
Strong communication skills and the ability to handle multiple stakeholders within a single account are essential. The objective is to provide reliable, responsive support that enhances customer satisfaction and builds long-term business relationships.
Skills required
Attachments
1 BPO Companies are bidding for this job (Average: $2,500.00)
Asutosh Samantaray
Bidded Price: $2,500.00
Hi I am Averixa technologies (A unit of Kalinga IT Enabled Services LLP) based out in bhubaneswar. We providing FNA and customer support service to global clients
Budget
$3,000.00
1 Bids
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