This engagement supports Enterprise Rent-A-Car’s reservation and fleet operations by managing backend and support workflows related to rental bookings, fleet billing, damage claims, and mileage reconciliation. The team will review reservation data, validate billing records, and ensure rental charges align with vehicle usage and contractual terms.
The scope includes verifying mileage records, reconciling fuel and usage data, reviewing damage documentation, and supporting claim records for fleet vehicles. Team members will work with internal systems to update transaction details, resolve discrepancies, and maintain accurate operational records across reservations and fleet management platforms.
Accuracy and consistency are critical, as the work directly impacts fleet cost control, billing integrity, and operational reporting. The objective is to support smooth rental operations, reduce billing discrepancies, and maintain reliable fleet data through structured support and reconciliation processes.
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