International chat support for ride-hailing services. Driver and rider issue resolution.

US-based legal services support — sales calls, document assistance, and customer query resolution.

International airline ticketing support — booking, cancellation, and IRROPS handling.

L1 / L2 technical support for SaaS and consumer tech brands. Troubleshooting, ticketing, and escalation.

Outsourced support & coordination for the creator economy — manages talent and production teams, runs client comms, and converts inbound interest into bookings.

White-label, omnichannel CX & helpdesk run under the client's brand — AKONTEC provides the playbook, tooling and governance; partner provides delivery.

Full-stack white-label desk — outbound sales, marketing-ops and back-office under one engagement, one SLA and one commercial structure.

We are offering a fixed-term BPO project focused on enrollment counseling, course registration, and certification support for an education service provider. The process involves managing student onboarding, guiding learners through course selection, handling registrations, processing payments, and supporting certification workflows. The objective is to ensure a smooth enrollment journey, accurate data management, and timely certification support.