Enrollment Counseling, Course Registration & Certification Support
- 1 month ago
- Back Office Operations
- Fixed
This fixed-term engagement supports Kaplan’s education operations by managing student-facing and administrative workflows related to enrollment counseling, course registration, payment handling, and certification support. The team will guide learners through program selection, assist with registration steps, validate enrollment details, and ensure accurate record updates.
The scope includes processing payments, confirming course access, handling certification-related documentation, and supporting learners through completion and credential issuance stages. Team members will work closely with internal systems to track enrollment status, resolve registration issues, and maintain accurate student records.
Clear communication, accuracy, and process discipline are essential, as the work directly supports learner experience and academic operations. The objective is to ensure smooth enrollment cycles, timely registrations, and reliable certification support while maintaining service consistency and data integrity.
Skills required
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$9,000.00
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About This Client
Kaplan, Inc.
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