We are offering a long-term BPO project focused on reservation support and fleet billing operations for a car rental business. The process involves handling backend operations related to bookings, billing validation, mileage tracking, and claims processing. This is a blended process requiring both voice and non-voice support capabilities. The objective is to ensure accurate billing, smooth reservation handling, and efficient fleet data management.
Customer Service
Data & Back Office
Inbound Calling
Data Validation
Billing Support