Auto & Home Insurance Customer Support
- 1 month ago
- Customer Support
- Long Term
We are looking to partner with an experienced support team to manage day-to-day customer interactions for our auto and home insurance services. The team will handle inbound calls related to policy details, billing questions, payment support, and general customer assistance.
Support agents are expected to communicate clearly, follow defined processes, and maintain a professional and empathetic approach with customers. Accuracy, consistency, and service quality are key expectations for this engagement. The team will work closely with our internal stakeholders to ensure smooth operations and a positive customer experience.
This engagement is suited for service providers with prior experience in voice-based customer support and the ability to manage steady call volumes while maintaining quality standards.
Skills required
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BPO Company's bids
Budget
$17,500.00
0 Bids
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About This Client
State Farm Insurance
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