Customer Service & Billing Support
- 1 month ago
- Customer Support
- Long Term
The requirement is for an experienced customer support team to manage inbound voice interactions for T-Mobile US customers. The team will be responsible for handling customer queries related to billing, payments, account details, plan information, service issues, and general account assistance.
Agents are expected to communicate clearly, follow defined service protocols, and ensure accurate resolution of customer concerns. The support team will work in alignment with established processes, quality standards, and performance metrics to maintain high service levels and customer satisfaction.
This engagement requires trained voice agents capable of handling high call volumes, understanding billing systems, and managing customer interactions professionally and efficiently.
Skills required
Attachments
BPO Company's bids
Budget
$14,000.00
0 Bids
Share Project
About This Client
T-Mobiles US Inc.
Similar Projects
- 1 month ago
- Customer Support
- Long Term
Provide seamless assistance for BuyZelo customers—handling inquiries on orders, deliveries, returns, and product recommendations to boost satisfaction and loyalty. BuyZelo is offering a customer support operations project for qualified service providers. The project involves managing end-to-end customer interactions to ensure a smooth, reliable, and high-quality shopping experience for our users.
$9,500.00
-
0 Bids
- 1 month ago
- E-commerce Support
- Long Term
BuyZelo is offering a seller onboarding support project focused on helping new sellers smoothly join, set up, and operate on the platform. The support team will assist with registration, documentation, account setup, and initial guidance to ensure a seamless onboarding experience and faster seller activation.
$5,200.00
-
0 Bids
- 1 month ago
- Customer Support
- Long Term
We are onboarding a customer support team to handle inbound service requests for our auto and home insurance customers. The focus is on delivering reliable, professional assistance for policy, billing, and general service-related inquiries.
$17,500.00
- 1 month ago
- Customer Support
- Long Term
Support services for PNC Financial’s retail banking customers, focused on handling everyday banking inquiries, account assistance, and service-related requests through voice support.
