Returns Processing, Damage Claims & Freight Billing Support

Backend operational support for a US home goods e-commerce retailer focused on managing product returns, damage claims, and freight billing activities through accurate documentation, validation, and system updates.

  • Updated 2 weeks ago
  • Back Office Operations
  • Fixed
Data & Back Office Quality & Reporting Non-Voice Processing
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4.0 Project score

US home goods e-commerce retailer

AR Follow-Up & Payer Contract Management

Non-voice back-end support for a US hospital group focused on accounts receivable follow-up, payer contract validation, and reimbursement management to ensure timely and accurate revenue recovery.

  • Updated 2 weeks ago
  • Data Processing
  • Long Term
Quality & Reporting
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5.0 Project score

US healthcare network

Claims Processing & Risk Data Entry Support

Support services focused on handling property insurance claims and related risk data entry, ensuring accurate documentation, timely processing, and reliable backend support for insurance operations. The team plays a key role in maintaining data quality, supporting claim workflows, and enabling smooth day-to-day insurance processing.

  • Updated 2 weeks ago
  • Data Entry & Processing
  • Long Term
Data & Back Office Quality & Reporting
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4.5 Project score

US property & casualty insurer

Card Processing, Fraud Verification

This role focuses on back-office support for a US regional bank, handling card processing, fraud verification, and accounts receivable/payable activities through non-voice channels. The team will review transactions, validate alerts, process payment records, and manage documentation with accuracy and attention to detail.

  • Updated 2 weeks ago
  • Back Office Operations
  • Long Term
Virtual assistant Data & Back Office Quality & Reporting
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4.5 Project score

US regional bank

Auto & Home Insurance Customer Support

We are onboarding a customer support team to handle inbound service requests for our auto and home insurance customers. The focus is on delivering reliable, professional assistance for policy, billing, and general service-related inquiries.

  • Updated 2 weeks ago
  • Customer Support
  • Long Term
Customer Service Communication Data & Back Office Quality & Reporting
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4.5 Project score

US auto & home insurer

Customer Service & Billing Support

Inbound voice support is required to handle customer service and billing-related queries for a US telecom client. Agents will manage account inquiries, billing explanations, payment issues, and general service support.

  • Updated 2 weeks ago
  • Customer Support
  • Long Term
Virtual assistant Customer Service Communication Quality & Reporting
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4.5 Project score

US telecom operator

Home Notifications Messages Account