Operational support for Enterprise Rent-A-Car covering reservation assistance, fleet billing review, damage claim processing, and mileage reconciliation to support accurate rental and fleet operations.

Support services for Kaplan focused on assisting learners with enrollment guidance, course registration, payment processing, and certification-related activities across education programs.

Backend legal operations support focused on legal billing review, attorney time entry validation, and matter-level data management to ensure billing accuracy and compliance with client guidelines.

Voice-based business support services for Dropbox customers, handling account assistance, subscription queries, billing concerns, and general product-related support for business users.

Back-office finance support for Aramark focused on invoice validation, contract compliance checks, and accounts receivable follow-up to ensure accurate billing and timely collections.

Backend operational support for Wayfair focused on managing product returns, damage claims, and freight billing activities through accurate documentation, validation, and system updates.

Non-voice back-end support for HCA Healthcare focused on accounts receivable follow-up, payer contract validation, and reimbursement management to ensure timely and accurate revenue recovery.

This project supports Liberty Mutual’s policyholders by handling everyday service requests related to policies, coverage details, and general account assistance. The focus is on providing dependable support and clear guidance throughout the customer journey.