This engagement is centered around assisting Liberty Mutual customers with their ongoing policy needs. The support team will manage customer interactions related to policy information, service updates, coverage questions, and general account assistance. The work involves understanding customer concerns, reviewing policy details, and providing accurate information in a clear and timely manner.
The role requires a steady and customer-focused approach, ensuring that each interaction is handled with care, clarity, and professionalism. Team members will work closely with internal systems and follow established procedures to maintain service consistency and data accuracy. The overall objective is to support smooth policy management while delivering a dependable and positive customer experience.
Budget
0 Bids
Share Project
Provide seamless assistance for BuyZelo customers—handling inquiries on orders, deliveries, returns, and product recommendations to boost satisfaction and loyalty. BuyZelo is offering a customer support operations project for qualified service providers. The project involves managing end-to-end customer interactions to ensure a smooth, reliable, and high-quality shopping experience for our users.
BuyZelo is offering a seller onboarding support project focused on helping new sellers smoothly join, set up, and operate on the platform. The support team will assist with registration, documentation, account setup, and initial guidance to ensure a seamless onboarding experience and faster seller activation.
Inbound voice support is required to handle customer service and billing-related queries for a US telecom client. Agents will manage account inquiries, billing explanations, payment issues, and general service support.
We are onboarding a customer support team to handle inbound service requests for our auto and home insurance customers. The focus is on delivering reliable, professional assistance for policy, billing, and general service-related inquiries.